Privacy Policy

FLIXFLING, LLC., AND AFFILIATED ENTITIES This document was last updated May 27, 2022. This Privacy Policy covers FlixFling, LLC., its majority-owned affiliates and subsidiaries, including Invincible Pictures, LLC and divisions operating under different trade names, (collectively, "Company”). Company is committed to protecting the privacy of your personal information. This Privacy Policy explains how Company collects and utilizes your personal information when you use our products and services, including consumer software, such as the Company subscriptions products, and commercial online services such as the Company Movie Store "MyFlix".

WHY DO WE COLLECT PERSONAL INFORMATION? Company collects personal information to improve the manner by which we operate and offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We will never rent or sell any of the personally-identifiable information we collect from you to third parties, and will not share your personally identifiable information with third parties without your consent, unless such sharing is necessary for the purposes set forth in this Privacy Policy.

WHAT PERSONAL INFORMATION DO WE COLLECT? You must open an account or complete an online registration with Company to access or purchase Company products and services, including free trials. Information gathered during the registration or account creation process, or during access to particular products and services, may differ based on the nature of the product or service. Information that you provide when registering or creating an account, or accessing or using your account or the Company products or services associated with your account, may include: name and email address; billing information; information concerning software downloaded, products and content purchased, including accessed in the case of movie products, films streamed, purchased or saved in libraries or playlists); location information (such as zip code or postal code and country); computer configuration (such as operating system, connection speed, and peripherals); the IP Internet (IP) address and URL of the Website that sent you to the Company registration page; the types of peripherals (including portable media players) used Company products on your computer (to ensure that you have access to the latest fixes and patches for full compatibility with these devices); demographic information provided by you (such as language, gender and age, and, if applicable, content preferences and personalization information); and whether you logged into or out of a Company service, or changed your password or billing information.

As of the date of this privacy policy, you must be at least 18 years of age or older to subscribe to or access the FlixFling service. Minors may only use the service with the involvement, supervision, and approval of a parent or legal guardian. Company does not intentionally collect personally identifiable information from children under the age of 13.

HOW DO WE KEEP YOUR PERSONAL INFORMATION SECURE? Company understands that it is a privilege to have you as a customer and is committed to protecting your personal information. We use a variety of physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, and modification. These may include: Use of secure connections using SSL to safeguard information when transmitted from your Web browser to Company; Use of security controls to restrict access to databases housing personally identifying information; Use of encryption for sensitive personal information, such as credit card numbers and user names; Restrict employee access to databases containing personal information and impose confidentiality requirements upon employees who do; and bind subcontractors with contractual, technical and organizational measures to protect your personal information. Please note that if you allow others to use your account, they may be able to view information about your account including account information and videos you view.

HOW DO WE USE YOUR PERSONAL INFORMATION? Company uses your personal information to: Deliver to you and bill you for Company products and services, and communicate with you concerning your account and customer service issues. This may include verifying authorization of credit card usage before any purchase of premium content or services (e.g., for the purposes of access to a free trial, or to the Movie Store); Verify access rights to premium content or other access-restricted services and software, including for the purpose of supporting digital rights management software; Improve our software and services by providing personalized content recommendations, language and location customization, and/or personalized help and instructions; Determine if you meet the minimum system requirements to use our products, and provide information concerning compatibility and interoperability to you; Track content accesses for the purpose of paying royalties and license fees to third party providers, such as movie studios and other copyright holders and content distributors; Ask you to participate in surveys about products, services, news and events; Offer you product upgrades, content, services for you to purchase; Provide you with content, services, instructions, and a more personalized experience based on personal information, such as your language preferences, zip/postal code, country locations, and any content or other preferences you provide; Auto-update downloaded Company products; Provide you with news, free newsletters, updates, targeted advertising, promotions, and special offers; and better understand how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services.

WHEN AND HOW DO WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES? Company does not use your personal information for purposes incompatible with those listed above. Company does not sell, rent, or share your personal information to a third party unless you consent to provide such information to a third party partner or content services. In some cases, access to certain products and services, such as content subscription products or products distributed by third parties, may require the provision of personal information to a third party, such as a content provider or distributor. In such cases, this will be stated during the registration process, in the terms of use, through the distribution process, or in a similar manner. Because Company does not manage such third party websites, products and services, they are not governed by this privacy policy. Company is not responsible for the privacy practices or the content of such Websites or products. Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices. If you do not wish for such a transfer to take place, you should not register for the applicable product or service. Additionally, Company may be required to provide specific access and usage information to certain content providers and rights holders as a condition of content licensing and royalties. In such cases, Company may provide content usage, access, demographic and other information without your personally identifiable information (your name, billing information, email address) to the content provider. Company may disclose relevant information about our customers to our contractors (e.g. a customer service contractor or a credit card clearing service) in order for them to provide specific services for Company, and to better serve our customers. Company contractors are bound by strict contractual requirements to keep all personal information they process strictly confidential and to use such information solely on behalf of Company. Also, Company may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on Company; (d) protect and defend the rights or property of Company; or (e) act in urgent circumstances to protect the personal safety of users of Company products or the public at large.

We also obtain information from other sources. We protect this information according to the practices described in this Privacy Statement, plus any additional restrictions imposed by the source of the data. These sources vary over time, but could include: Service providers that help us determine a location based on your IP address in order to customize our service and for other uses consistent with this Privacy Statement; security service providers who provide us with information to secure our systems, prevent fraud and help us protect the security of FlixFling accounts; payment service providers who provide us with payment or balance information, or updates to that information, based on their relationship with you; online and offline data providers, from which we obtain aggregated demographic, interest based and online advertising related data; publicly-available sources such as publicly available posts on social media platforms and information available through public databases associating IP addresses with internet service providers (ISPs);

Some of the personal information collected by Company is necessary to provide you with the Company product or service you choose and to optimize the delivery of audio and video data to your computer. Company software may include the opportunity to disable certain software features to increase your level of privacy. However, certain technical information (e.g., zip code, product id, GUID) may be automatically transmitted between networked servers to authenticate access to products and services, enable their delivery, or optimize your media delivery experience.

E-MAIL - Registering for a product or service allows you to tell us how or whether you want Company to communicate with you. Generally, we send e-mail to you about our products, content and special offers. Separate Company products, services and lines of business may send separate newsletters and marketing emails. During registration, you may opt out of receiving Company marketing e-mails and/or newsletters for the relevant product or service. Additionally, through other links provided in emails and on Company Web pages, enables you to select whether you wish to receive newsletters, marketing and promotional emails, special offers and the like from various Company business lines. However, we may continue to send you e-mail about products or services you have previously purchased (such as an available upgrade that you are entitled to receive), your account status or other information concerning functions, features and status of your Company products and services, or to inform you about critical technical service issues relating to a Company product or service.

To access your account information and preferences, select "Manage My Account" from the menus in FlixFling, sign in to your account and modify your information and preferences as needed. When you access your account by logging in, you can update and/or make sure that your account information is accurate. If you have forgotten a username or password, you can use our online help resources to contact customer service at or by email at [email protected] during office business hours Monday - Friday, 9 am - 5 PM Eastern Time.

You may request that we delete your FlixFling account by contacting [email protected]. This will delete most personal information that we hold about you. We retain limited information following account deletion for lawful reasons, including for fraud prevention, accounting purposes, and enforcing our Terms of Service.

Like other major Websites, we use cookies to provide you with a tailored experience when visiting our Websites and using our products. We also use cookies to understand traffic patterns on Company Websites and to authorize access to certain premium or trial content and product features. We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us. Company does not require that you accept cookies, however, some functionality on our Websites, our product purchase check-out process, and products and services may be disabled if you decline to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

CHANGES TO OUR PRIVACY POLICY We frequently revise this Privacy Policy to keep it up to date with Company products, services and Web pages. "Updated" may be used to alert users to recent changes and to the date of the last update. We also post FAQ's from time to time on specific products.

NON-US CUSTOMER INFORMATION If you are a customer who is logging on from outside the United States, the personal information you submit to Company will be sent to and stored in servers in our U.S. headquarters in Philadelphia, Pennsylvania. The personal information practices set out in this Privacy Policy apply to all Company customers worldwide. If you are in the European Union and you choose to purchase Company ' products and services, please be aware that payment for such products and services will be handled by FlixFling, LLC., The following data may be turned over to this company solely for the purpose of processing the payment transaction: your name, bank account, and amount to be charged. You have a right of access and rectification with regard to such data; to exercise these rights, or for other data privacy questions, please contact/send an email to [email protected].

NO ERROR FREE PERFORMANCE We customarily release alpha and beta versions of our products, which are further refined before the release of the final "Gold" version. Because these products are still in a test phase, we may not always catch an unintended privacy issue, despite our efforts to do so. As such, we welcome feedback on any privacy concerns you may have, and on how to improve our products generally, in all stages of release. Company does not guarantee error-free performance under this privacy policy. We will use reasonable efforts to comply with this privacy policy and will take prompt corrective action when we learn of any failure to comply with our privacy policy. Please note that there is always a possibility that a breach in data transmission or storage may occur and we cannot guarantee the security of any information from or about you 100% of the time. Please refer to the U.S. Federal Trade Commission’s website for information on how to protect yourself from identity theft. Company shall not be liable for any incidental, consequential or punitive damages relating to this Privacy Policy. This Privacy Policy shall be governed by the laws of the United States.

CONTACT US ABOUT PRIVACY If you have questions about the privacy aspects of our products or services or would like to make a complaint, please contact us via email at [email protected] or write to us at:
Privacy Policy Group
FlixFling, LLC
45 E City Avenue
Unit 660
Bala Cynwd, PA 19004